Essential Oils Crafted for Calm & Clarity • New arrivals every week • Breathe Well with Our Modern Humidifiers • Essential Oils Crafted for Calm & Clarity • New arrivals every week • Breathe Well with Our Modern Humidifiers

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Shipping & Returns

Everything you need to know about our shipping and return policies

Shipping Information

Shipping Options

  • Standard Shipping:5-7 business days - Free on orders over $50
  • Express Shipping: 2-3 business days - $9.99
  • Overnight Shipping: 1 business day - $19.99

Processing Time

Orders are typically processed within 1-2 business days. You will receive a tracking number once your order ships.

International Shipping

We ship worldwide! International shipping times vary by destination and typically take 7-21 business days. Customs fees may apply.

Returns & Exchanges

Return Policy

We accept returns within 30 days of purchase. Items must be in original condition with tags attached.

How to Return

  • Contact our support team to initiate a return
  • Pack items securely in original packaging
  • Include your order number and reason for return
  • Use the prepaid return label provided

Refund Processing

Refunds are processed within 5-7 business days after we receive your return. Original shipping costs are non-refundable.

Non-Returnable Items

  • Personalized or custom items
  • Perishable goods
  • Digital downloads
  • Gift cards

Need Help?

Have questions about shipping or returns? Our customer service team is here to help.

View Refund & Return Policy

What our customers say

Stone and Stem has everything I need for both my garden and my home. The quality is top-notch, and shipping was fast. It feels like a one-stop shop.

Michael D.

Texas

The solar garden lights are beautiful and stay bright all night. They make my evenings outdoors so much more relaxing. Great quality for the price.

— James K.

Virginia

I purchased essential oils and a humidifier, and the combination has made my home feel like a spa. The scents are pure and calming—absolutely love it.

— Sophia M.

New York

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